Traditional Chatbots
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Learning Ability
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Problem-Solving
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Scalability
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Real-time Adaptability
AI Smart Chatbots (LLMs)
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Continuous learning from interactions
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Can analyze problems and provide tailored solutions
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Highly scalable for handling diverse tasks
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Real-Time adaption to changing scenarios
Traditional Chatbots
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Limited to predefined responses
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Basic FAQs and scripted responses
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Limited scalability for complex tasks
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Requires manual updates for new information